The Five Levels of Listening

The Five Levels of Listening   Level Title Description of Listeners’ Actions 1 Pretend Listeners want to give the speaker the impression that they are listening, but they have no real interest in what they speaker wants to communicate. This patronizing practice often is used to minimize the time conversing with the speaker. 2 Selective […]

Don’t Compromise…Collaborate!

When two individuals are at opposing sides of an issue, how often do you hear the statement, “They’re working out a compromise?” We see it in business, in politics, and in personal relationships. In fact, we see it virtually everywhere. So, what’s the first thing that comes to mind when you hear the word compromise? […]